Jessica MacLeod is the Director of Digital Service and Open Government for the City of San Rafael. Jessica most recently served as Co-Founder and head of the Governments Team at U.S. Digital Response, a non-partisan, non-profit that provides rapid response to governments through free technical assistance. She previously consulted for the City of San Rafael, County of Marin, and other governments on digital transformation and performance improvement programs.
Jessica holds a B.A. in International Relations from University of California, Santa Cruz. Over the past decade, she led the Customer Success teams at the Data & Insights Division of Tyler Technologies and at the government open data software company, Socrata. Prior to that, she served as a Policy Analyst at the Center for Global Development and Program Associate in the African Studies Department of the Johns Hopkins School of Advanced International Studies in Washington D.C.