FAQ Topic: Improve the quality, reliability, resiliency, and safety of Marin’s broadband services

Action 5 – Improve incumbent internet providers’ services

Obtain more information about incumbents’ internet prices, speeds, resiliency, and quality by conducting a county-wide speed test coupled with an evaluation of individual service provider’s costs, program offerings, and quality of service standards and ratings. Work with incumbent providers to ensure that their current and future internet services meet or exceed Marin’s adopted standards in … Continued

Action 4: Establish Marin’s own internet service standards

Local government is and for the foreseeable future will be constrained from regulating the business practices of private companies providing internet services in Marin. Develop internet service standards for accessibility, speed, reliability, resiliency, safety, availability, consistency, affordability, open access, and other important aspects of broadband for all that meet or, if desired and where possible, … Continued

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